Delivery & Service Fee
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Delivery Fee
China (GZ) to Sarawak(ABX) Normal Goods (East Malaysia-Sarawak)
| Weight | ||
| 1-2kg | Every 1kg | RM36.50/1kg |
| 3-10kg | Every 1kg | RM29.00/1kg |
| 11-25kg | Every 1kg | RM28.50/1kg |
| 26kg & Above | Every 1kg | RM29.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 10 Working Days | |
| Description | 1. Air Shipment calculation: (a) Each parcel single side cannot exceed 150cmx70cmx70cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. (b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight (c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 . (d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight (e) length x width x height /6000cm (f) Only applicable for Kuching town area | |
China (GZ) to Sarawak(ABX) Sensitive Goods (East Malaysia-Sarawak)
| Weight | ||
| 1-2kg | Every 1kg | RM39.50/1kg |
| 3-10kg | Every 1kg | RM32.00/1kg |
| 11-25kg | Every 1kg | RM31.00/1kg |
| 26kg & Above | Every 1kg | RM31.50/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 10 Working Days | |
| Description | 1. Air Shipment calculation: (a) Each parcel single side cannot exceed 150cmx70cmx70cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. (b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight (c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 . (d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight (e) length x width x height /6000cm (f) Only applicable for Kuching town area | |
China (GZ) to Sarawak(Special Channel) Normal Goods (East Malaysia-Sarawak)
| Weight | ||
| 1-2kg | Every 1kg | RM38.00/1kg |
| 3-10kg | Every 1kg | RM31.00/1kg |
| 11-25kg | Every 1kg | RM30.00/1kg |
| 26kg & Above | Every 1kg | RM31.50/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 4-7 Working Days | |
| Description | 1. Air Shipment calculation: -Each parcel single side cannot exceed 120cmx80cmx80cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. -Special channel - Shipping fee included tax -Only applicable for Kuching town area | |
China (GZ) to Sarawak(Special Channel) Sensitive Goods (East Malaysia-Sarawak)
| Weight | ||
| 1-2kg | Every 1kg | RM40.00/1kg |
| 3-10kg | Every 1kg | RM34.00/1kg |
| 11-25kg | Every 1kg | RM33.00/1kg |
| 26kg & Above | Every 1kg | RM34.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 4-7 Working Days | |
| Description | Air Shipment calculation: -Each parcel single side cannot exceed 120cmx80cmx80cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. -Special channel - Shipping fee included tax -Only applicable for Kuching town area | |
China (GZ) to East Malaysia (Sarawak Outskirt) Normal Goods (East Malaysia-Sarawak)
| Weight | ||
| 1-2kg | Every 1kg | RM51.00/1kg |
| 3-10kg | Every 1kg | RM42.00/1kg |
| 11-25kg | Every 1kg | RM41.00/1kg |
| 26kg & Above | Every 1kg | RM42.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 12++ Working Days | |
| Description | 1. Air Shipment calculation: (a) Each parcel single side cannot exceed 150cmx70cmx70cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. (b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight (c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 . (d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight (e) length x width x height /6000cm | |
China (GZ) to East Malaysia (Sarawak Outskirt) Sensitive Goods (East Malaysia-Sarawak)
| Weight | ||
| 1-2kg | Every 1kg | RM51.50/1kg |
| 3-10kg | Every 1kg | RM42.50/1kg |
| 11-25kg | Every 1kg | RM41.00/1kg |
| 26kg & Above | Every 1kg | RM42.50/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 12++ Working Days | |
| Description | 1. Air Shipment calculation: (a) Each parcel single side cannot exceed 150cmx70cmx70cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. (b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight (c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 . (d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight (e) length x width x height /6000cm | |
Add-on Service Fee (optional)
bubble wrap (China)
| 1meter & Above | Every 1meter | RM3.00/1meter |
| Description | Minimum= RM 3 | |
Oversize fees (East Malaysia Air Shipping)
| Description | Each parcel cannot be exceeded 120cmx80cmx80cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. | |
Wooden Crate
| No Fixed Fee | ||
| Description | (length + height + width) / 3 =_CM x RM0.70 | |
fragile stickers (GZ)
| 1piece & Above | Every 1piece | RM0.15/1piece |
| Description | 10 x 7.5 (CM) | |
Carton Box (GZ)
| Description | 30*32*42 (CM) = RM 5 37*55*40 (CM) = RM 7 48*65*43 (CM) = RM 9 warehouse will base on needs to select the carton box size | |
Special Handling Fee
| Description | 1. Combine 2 shipping order into 1 order or combine additional 1 parcel during ‘wait to weight’ status. (RM3 per request) 2. Add on additional parcel into wrapped parcels and repacking parcels ( RM10 per request) during “wait for payment “status 3. Changing delivery address, before shipped out from oversea RM3 per request. 4. Changing delivery address after shipped out from oversea, RM25 for sea shipping method , RM30 for air shipping method 5. Request warehouse to snap on parcel outside appearance pictures for your checking purpose. 6. Request parcels return to your supplier from oversea warehouse ( service change RM5 per request and all oversea courier fees send back to seller bear by customer ) 7. Open and removing sensitive items from wrapped parcels and repacking. (RM10 per request) 8. Request to modify system to separate sensitive items from normal items. (rm3 per request) 9. Changing shipping method ( i.e : air shipping change to sea shipping) ( RM3 per request) | |
Other Fee(s)
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance. i. Free Warehouse Usage: 20 Days ii. Calculation number of day starts when the parcel is received by the warehouse iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days).. * Exclude special situation: warehouse holiday & etc | |
China big parcel to Sarawak (Kuching) Normal Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.5-2.9m3 | First 0.5m3 | RM242.50/0.5m3 |
| Continue 0.1m3 | RM48.50/0.1m3 | |
| 3-4.9m3 | Every 0.1m3 | RM47.50/0.1m3 |
| 5-9.9m3 | Every 0.1m3 | RM46.50/0.1m3 |
| 10m3 & Above | Every 0.1m3 | RM45.50/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-45 Working Days | |
| Description | -Delivery to door is limited to the Ground Floor / Lobby only -Overlength over 4.57 meters, minimum overlength charge RM35/M3 | |
China big parcel to Sarawak (Kuching) Sensitive Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.5-2.9m3 | First 0.5m3 | RM267.50/0.5m3 |
| Continue 0.1m3 | RM53.50/0.1m3 | |
| 3-4.9m3 | Every 0.1m3 | RM52.50/0.1m3 |
| 5-9.9m3 | Every 0.1m3 | RM51.50/0.1m3 |
| 10m3 & Above | Every 0.1m3 | RM50.50/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-45 Working Days | |
| Description | -Delivery to door is limited to the Ground Floor / Lobby only -Overlength over 4.57 meters, minimum overlength charge RM35/M3 | |
China big parcel to Sarawak (Outside Kuching) Normal Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.5-2.9m3 | First 0.5m3 | RM362.50/0.5m3 |
| Continue 0.1m3 | RM72.50/0.1m3 | |
| 3-4.9m3 | Every 0.1m3 | RM71.50/0.1m3 |
| 5-9.9m3 | Every 0.1m3 | RM70.50/0.1m3 |
| 10m3 & Above | Every 0.1m3 | RM69.50/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-45 Working Days | |
| Description | temporary support postcode 94300,95000,96000,96008,97000,97200,98000,98100 please refer customer service for other postcode -Delivery to door is limited to the Ground Floor / Lobby only -Overlength over 4.57 meters, minimum overlength charge RM35/M3 | |
China big parcel to Sarawak (Outside Kuching) Sensitive Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.5-2.9m3 | First 0.5m3 | RM387.50/0.5m3 |
| Continue 0.1m3 | RM77.50/0.1m3 | |
| 3-4.9m3 | Every 0.1m3 | RM76.50/0.1m3 |
| 5-9.9m3 | Every 0.1m3 | RM75.50/0.1m3 |
| 10m3 & Above | Every 0.1m3 | RM74.50/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-45 Working Days | |
| Description | temporary support postcode 94300,95000,96000,96008,97000,97200,98000,98100 please refer customer service for other postcode -Delivery to door is limited to the Ground Floor / Lobby only -Overlength over 4.57 meters, minimum overlength charge RM35/M3 | |
Add-on Service Fee (optional)
bubble wrap (China)
| 1meter & Above | Every 1meter | RM3.00/1meter |
| Description | Minimum= RM 3 | |
Wooden Crate
| No Fixed Fee | ||
| Description | (length + height + width) / 3 =_CM x RM0.70 | |
fragile stickers (GZ)
| 1piece & Above | Every 1piece | RM0.15/1piece |
| Description | 10 x 7.5 (CM) | |
Pallet+Stretch Film
| No Fixed Fee | ||
| Description | Small Pallet (120 cm x 120 cm ) = RM 84 Big Pallet (140 cm x 150 cm ) = RM 93 | |
Carton Box (GZ)
| Description | 30*32*42 (CM) = RM 5 37*55*40 (CM) = RM 7 48*65*43 (CM) = RM 9 warehouse will base on needs to select the carton box size | |
Pallet+Wooden Crate
| No Fixed Fee | ||
| Description | Small Pallet (120 cm x 120 cm ) = RM 156 Big Pallet (140 cm x 150 cm ) = RM 187 Pallet according cargo size = RM 218 | |
Special Handling Fee
| Description | 1. Combine 2 shipping order into 1 order or combine additional 1 parcel during ‘wait to weight’ status. (RM3 per request) 2. Add on additional parcel into wrapped parcels and repacking parcels ( RM10 per request) during “wait for payment “status 3. Changing delivery address, before shipped out from oversea RM3 per request. 4. Changing delivery address after shipped out from oversea, RM25 for sea shipping method , RM30 for air shipping method 5. Request warehouse to snap on parcel outside appearance pictures for your checking purpose. 6. Request parcels return to your supplier from oversea warehouse ( service change RM5 per request and all oversea courier fees send back to seller bear by customer ) 7. Open and removing sensitive items from wrapped parcels and repacking. (RM10 per request) 8. Request to modify system to separate sensitive items from normal items. (rm3 per request) 9. Changing shipping method ( i.e : air shipping change to sea shipping) ( RM3 per request) | |
Other Fee(s)
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance. i. Free Warehouse Usage: 20 Days ii. Calculation number of day starts when the parcel is received by the warehouse iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days).. * Exclude special situation: warehouse holiday & etc | |
China (Guangzhou) sea shipping small parcel Normal & Sensitive Goods (East Malaysia-Sarawak)
| Weight | ||
| 5kg & Above | First 5kg | RM130.00/5kg |
| Continue 1kg | RM16.00/1kg | |
| Round Up Unit | 1kg | |
| Duration | 30-45 Working Days | |
| Description | **Latest news: Foods & Counterfeit products temporarily not allow to ship - Actual weight or volumetric, whichever is higher - length x width x height /6000cm - Support postcode 93000-93999 - Please contact customer service for other postcode | |
Add-on Service Fee (optional)
bubble wrap (China)
| 1meter & Above | Every 1meter | RM3.00/1meter |
| Description | Minimum= RM 3 | |
Wooden Crate
| No Fixed Fee | ||
| Description | (length + height + width) / 3 =_CM x RM0.70 | |
fragile stickers (GZ)
| 1piece & Above | Every 1piece | RM0.15/1piece |
| Description | 10 x 7.5 (CM) | |
Pallet+Stretch Film
| No Fixed Fee | ||
| Description | Small Pallet (120 cm x 120 cm ) = RM 84 Big Pallet (140 cm x 150 cm ) = RM 93 | |
Carton Box (GZ)
| Description | 30*32*42 (CM) = RM 5 37*55*40 (CM) = RM 7 48*65*43 (CM) = RM 9 warehouse will base on needs to select the carton box size | |
Special Handling Fee
| Description | 1. Combine 2 shipping order into 1 order or combine additional 1 parcel during ‘wait to weight’ status. (RM3 per request) 2. Add on additional parcel into wrapped parcels and repacking parcels ( RM10 per request) during “wait for payment “status 3. Changing delivery address, before shipped out from oversea RM3 per request. 4. Changing delivery address after shipped out from oversea, RM25 for sea shipping method , RM30 for air shipping method 5. Request warehouse to snap on parcel outside appearance pictures for your checking purpose. 6. Request parcels return to your supplier from oversea warehouse ( service change RM5 per request and all oversea courier fees send back to seller bear by customer ) 7. Open and removing sensitive items from wrapped parcels and repacking. (RM10 per request) 8. Request to modify system to separate sensitive items from normal items. (rm3 per request) 9. Changing shipping method ( i.e : air shipping change to sea shipping) ( RM3 per request) | |
Other Fee(s)
Small Parcel Packing Fee
| Parcel Quantity | ||
| 20unit & Above | First 20unit | RM0.00/20unit |
| Continue 1unit | RM1.00/1unit | |
| Round Up Unit | 1unit | |
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance. i. Free Warehouse Usage: 20 Days ii. Calculation number of day starts when the parcel is received by the warehouse iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days).. * Exclude special situation: warehouse holiday & etc | |
Term & Conditions
**More Term & Conditions refer to ***
