Delivery & Service Fee
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Delivery Fee
China GZ Air Shipment-East Malaysia (Sabah) Normal Goods (East Malaysia-Sabah)
| Weight | ||
| 1-2kg | Every 1kg | RM38.00/1kg |
| 3-10kg | Every 1kg | RM32.00/1kg |
| 11-25kg | Every 1kg | RM31.00/1kg |
| 26kg & Above | Every 1kg | RM32.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 10++ Working Days | |
| Description | 1. Air Shipment calculation: (a) Each parcel cannot be exceeded 120cmx80cmx80cm, single side cannot exceed 150CM or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. (b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight (c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 . (d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight (e) Only applicable for Kota Kinabalu town area | |
China GZ Air Shipment-East Malaysia (Sabah) Sensitive Goods (East Malaysia-Sabah)
| Weight | ||
| 1-2kg | Every 1kg | RM40.00/1kg |
| 3-10kg | Every 1kg | RM32.00/1kg |
| 11-25kg | Every 1kg | RM31.00/1kg |
| 26kg & Above | Every 1kg | RM32.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 10++ Working Days | |
| Description | 1. Air Shipment calculation: (a) Each parcel cannot be exceeded 120cmx80cmx80cm, single side cannot exceed 150CM or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. (b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight (c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 . (d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight (e) Only applicable for Kota Kinabalu town area | |
China GZ Air Shipment-East Malaysia (Sabah Outskirt) Normal Goods (East Malaysia-Sabah)
| Weight | ||
| 1-2kg | Every 1kg | RM52.00/1kg |
| 3-10kg | Every 1kg | RM42.00/1kg |
| 11-25kg | Every 1kg | RM41.00/1kg |
| 26kg & Above | Every 1kg | RM42.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 12++ Working Days | |
| Description | 1. Air Shipment calculation: (a) Each parcel cannot be exceeded 120cmx80cmx80cm, single side cannot exceed 150CM or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. (b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight (c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 . (d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight | |
China GZ Air Shipment-East Malaysia (Sabah Outskirt) Sensitive Goods (East Malaysia-Sabah)
| Weight | ||
| 1-2kg | Every 1kg | RM53.00/1kg |
| 3-10kg | Every 1kg | RM42.00/1kg |
| 11-25kg | Every 1kg | RM41.00/1kg |
| 26kg & Above | Every 1kg | RM42.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 12++ Working Days | |
| Description | 1. Air Shipment calculation: (a) Each parcel cannot be exceeded 120cmx80cmx80cm, single side cannot exceed 150CM or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. (b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight (c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 . (d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight (e) Only applicable for Kuching town area | |
China Air Shipment-Malaysia(Epidemic prevention products-mask) Sensitive Goods (East Malaysia-Sabah)
| Weight | ||
| 1-2kg | Every 1kg | RM80.00/1kg |
| 3-10kg | Every 1kg | RM70.00/1kg |
| 11-25kg | Every 1kg | RM50.00/1kg |
| 26kg & Above | Every 1kg | RM48.00/1kg |
| Round Up Unit | 1kg | |
| Duration | 12+ Working Days | |
| Description | 1. Epidemic prevention products 2. Air Shipment calculation: (a) Each parcel cannot be exceeded 120cmx80cmx80cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. Disclaimer Regarding the export control requirements of Covid-19 prevention articles, all merchants and manufacturers must cooperate with the customs The following is the exemption content of our company's transportation and export declaration: 1. Our company is not obligated to review the quality, and all documents provided by the customer for record 2. No matter what the situation, once go through customs inspection does not make any compensation 3. After inspection, once the goods are detained, no compensation will be made for detention 4. Merchant need to paid for the costs incurred due to inspections 5. No compensation will be made for any delay in the duration time limit during the movement control period 6. There will be no compensation for any missing goods due to customs inspections, etc. Note: Once delivered and trans-shipped which mean agreed and accepted to the about content of declaimer. | |
Add-on Service Fee (optional)
bubble wrap
| 1meter & Above | Every 1meter | RM3.00/1meter |
| Description | Minimum= RM 3 | |
Oversize fees (East Malaysia)
| Description | Each parcel cannot be exceeded 120cmx80cmx80cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel. | |
Wooden Crate
| No Fixed Fee | ||
| Description | (length + height + width) / 3 =_CM x RM0.70 | |
fragile stickers
| 1piece & Above | Every 1piece | RM0.15/1piece |
| Description | 10 x 7.5 (CM) | |
Special Handling Fee
| Description | 1.0 In order to fulfill customer's request extra service on parcel handling, we offer the following basic additional services as below: I. Fragile sticker II. Wooden frame services III. Pallet + stretch film IV. Pallet + wooden frame v. Fiber bag / woven bag vi. Carton packed vii. Packing belt viii. Label sticker ** Special Note: Please refer to the “Service Fees” page for details of the charges. 2.0 In addition to the basic additional services above, we also offer other special services, please refer the following related service charges: i. System spelling or splitting; Standard Charges RM3.00 / per order ii. Replace/modify the shipping address; modify the shipping method Standard Charges Edit the shipping address when the package is haven't sent out/ ship out ; RM3.00/ per request If the parcel has been sent out/ ship out; Air freight; RM35.00/per order Sea Shipping; RM25.00/per order (this charges only apply to same state, for different state will extra charge) Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. iii. Items photo service; Standard Charges RM0.50 per picture, photo service may covers inner packaging photos or outer packaging photos RM5.00/per order; Limit up to 10 photos only Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. Iv. Request parcel return sent back to your merchant; Standard Charges RM5.00 processing fees + local delivery fee (depending on delivery method used / courier charges) Remarks: This service attached with one parcel return consignment note photo (while request return the parcel) v. Unpacking and removing sensitive goods; Standard Charges RM3.00 - RM5.00 / per request This service contains a photo captured for removed existing parcel item This service included: open the outer packaging according to the package you specify, then repackage all the items in the same order. If any items are sent less, our company will not handling any extra request on checking/ inspection. Remarks: Do not use this service for fragile products. **Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods; *** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements. | |
Other Fee(s)
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the packaged date. Please submit your product order 1 to 2 days in advance. [Sea Shipping] i. Free Warehouse Usage: 20 Days (per waybill) ii. Calculation of number of days: starts when the parcel is signed for receiving by the warehouse, item is confirmed to be received and has entered the warehouse management system in the Guangzhou warehouse. iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days). [Air Shipping] i. Free Warehouse Usage: 20 Days (per waybill) ii. Calculation of number of days: starts when the parcel is signed for receiving by the warehouse, item is confirmed to be received and has entered the warehouse management system in the Guangzhou warehouse. iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 35th day after storage, you will receive RM 15 storage fee (RM1 x 5 days) * Note: Parcel/waybills more than 60 days will be disposed without further compensation.. (Action taken: direct resale or handed over to resources for recycling and donation to charity). 1) Parcel do not submit & unknown (count from parcel arrival warehouse) 2) Waybills "Pending payment" (count from Status Pending Payment) * Please forgive us for any inconvenience. Due to the high operating costs of the warehouse and limited storage space, the implementation of the warehousing service fee is to remind users to not ignore the package after the deadline, as extra fees will be charged. * Exclude special situation: warehouse holiday & etc | |
Oversize fees (West Malaysia)
| No Fixed Fee | ||
| Description | China Guangzhou Air Shipment-Malaysia: Maximum weight: Each parcel cannot exceed 40kg Maximum size: Each parcel cannot exceed 120cm x 80 cm x 80 cm if exceed above weight or size, will be additional charges RM1.00/kg + RM100.00/order GDEX Courier: Maximum weight: Each parcel cannot exceed 68kg Maximum size: Each parcel cannot exceed 150cm x 150 cm x 150 cm If exceed above weight or size, will be additional charges RM1.00/kg + RM100.00/order | |
Sea Shipment Big Parcel (Sabah)-Kota Kinabalu Normal Goods (East Malaysia-Sabah)
| M3 | ||
| 0.5-2.9m3 | First 0.5m3 | RM242.50/0.5m3 |
| Continue 0.1m3 | RM48.50/0.1m3 | |
| 3-4.9m3 | Every 0.1m3 | RM47.50/0.1m3 |
| 5-9.9m3 | Every 0.1m3 | RM46.50/0.1m3 |
| 10m3 & Above | Every 0.1m3 | RM45.50/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-45 Working Days | |
Sea Shipment Big Parcel (Sabah)-Kota Kinabalu Sensitive Goods (East Malaysia-Sabah)
| M3 | ||
| 0.5-2.9m3 | First 0.5m3 | RM267.50/0.5m3 |
| Continue 0.1m3 | RM53.50/0.1m3 | |
| 3-4.9m3 | Every 0.1m3 | RM52.50/0.1m3 |
| 5-9.9m3 | Every 0.1m3 | RM51.50/0.1m3 |
| 10m3 & Above | Every 0.1m3 | RM50.50/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-45 Working Days | |
| Description | Sensitive goods: powder, liquid, food, etc. | |
Sea Shipment Big Parcel (Sabah)-outside Kota Kinabalu Normal Goods (East Malaysia-Sabah)
| M3 | ||
| 0.5-2.9m3 | First 0.5m3 | RM302.50/0.5m3 |
| Continue 0.1m3 | RM60.50/0.1m3 | |
| 3-4.9m3 | Every 0.1m3 | RM59.50/0.1m3 |
| 5-9.9m3 | Every 0.1m3 | RM58.50/0.1m3 |
| 10m3 & Above | Every 0.1m3 | RM57.50/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-45 Working Days | |
| Description | temporary support postcode 87000,87008,87011,87700,88460,89000,89008, 89058,89107,89157,89500,89600,90000,90008,90728,91000,91027,91100,96000 please refer customer service for other postcode | |
Sea Shipment Big Parcel (Sabah)-outside Kota Kinabalu Sensitive Goods (East Malaysia-Sabah)
| M3 | ||
| 0.5-2.9m3 | First 0.5m3 | RM327.50/0.5m3 |
| Continue 0.1m3 | RM65.50/0.1m3 | |
| 3-4.9m3 | Every 0.1m3 | RM64.50/0.1m3 |
| 5-9.9m3 | Every 0.1m3 | RM63.50/0.1m3 |
| 10m3 & Above | Every 0.1m3 | RM62.50/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-45 Working Days | |
| Description | Sensitive goods: powder, liquid, food, etc. temporary support postcode 87000,87008,87011,87700,88460,89000,89008, 89058,89107,89157,89500,89600,90000,90008,90728,91000,91027,91100,96000 please refer customer service for other postcode | |
Sea Shipment Big Parcel-East Malaysia (Labuan) Normal Goods (East Malaysia-Sabah)
| M3 | ||
| 1m3 & Above | First 1m3 | RM605.00/1m3 |
| Continue 0.1m3 | RM60.50/0.1m3 | |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30+ Working Days | |
Sea Shipment Big Parcel-East Malaysia (Labuan) Sensitive Goods (East Malaysia-Sabah)
| M3 | ||
| 1m3 & Above | First 1m3 | RM655.00/1m3 |
| Continue 0.1m3 | RM65.50/0.1m3 | |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30+ Working Days | |
Add-on Service Fee (optional)
Indonesia Special Handling Fee
| No Fixed Fee |
bubble wrap
| 1meter & Above | Every 1meter | RM3.00/1meter |
| Description | Minimum= RM 3 | |
Wooden Crate
| No Fixed Fee | ||
| Description | (length + height + width) / 3 =_CM x RM0.70 | |
Pallet+Stretch Film
| No Fixed Fee | ||
| Description | Small Pallet (120 cm x 120 cm ) = RM 84 Big Pallet (140 cm x 150 cm ) = RM 93 | |
Pallet+Wooden Crate
| No Fixed Fee | ||
| Description | Small Pallet (120 cm x 120 cm ) = RM 156 Big Pallet (140 cm x 150 cm ) = RM 187 Pallet according cargo size = RM 218 | |
fragile stickers
| 1piece & Above | Every 1piece | RM0.15/1piece |
| Description | 10 x 7.5 (CM) | |
Special Handling Fee
| Description | 1.0 In order to fulfill customer's request extra service on parcel handling, we offer the following basic additional services as below: I. Fragile sticker II. Wooden frame services III. Pallet + stretch film IV. Pallet + wooden frame v. Fiber bag / woven bag vi. Carton packed vii. Packing belt viii. Label sticker ** Special Note: Please refer to the “Service Fees” page for details of the charges. 2.0 In addition to the basic additional services above, we also offer other special services, please refer the following related service charges: i. System spelling or splitting; Standard Charges RM3.00 / per order ii. Replace/modify the shipping address; modify the shipping method Standard Charges Edit the shipping address when the package is haven't sent out/ ship out ; RM3.00/ per request If the parcel has been sent out/ ship out; Air freight; RM35.00/per order Sea Shipping; RM25.00/per order (this charges only apply to same state, for different state will extra charge) Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. iii. Items photo service; Standard Charges RM0.50 per picture, photo service may covers inner packaging photos or outer packaging photos RM5.00/per order; Limit up to 10 photos only Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. Iv. Request parcel return sent back to your merchant; Standard Charges RM5.00 processing fees + local delivery fee (depending on delivery method used / courier charges) Remarks: This service attached with one parcel return consignment note photo (while request return the parcel) v. Unpacking and removing sensitive goods; Standard Charges RM3.00 - RM5.00 / per request This service contains a photo captured for removed existing parcel item This service included: open the outer packaging according to the package you specify, then repackage all the items in the same order. If any items are sent less, our company will not handling any extra request on checking/ inspection. Remarks: Do not use this service for fragile products. **Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods; *** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements. | |
Other Fee(s)
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the packaged date. Please submit your product order 1 to 2 days in advance. [Sea Shipping] i. Free Warehouse Usage: 20 Days (per waybill) ii. Calculation of number of days: starts when the parcel is signed for receiving by the warehouse, item is confirmed to be received and has entered the warehouse management system in the Guangzhou warehouse. iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days). [Air Shipping] i. Free Warehouse Usage: 20 Days (per waybill) ii. Calculation of number of days: starts when the parcel is signed for receiving by the warehouse, item is confirmed to be received and has entered the warehouse management system in the Guangzhou warehouse. iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 35th day after storage, you will receive RM 15 storage fee (RM1 x 5 days) * Note: Parcel/waybills more than 60 days will be disposed without further compensation.. (Action taken: direct resale or handed over to resources for recycling and donation to charity). 1) Parcel do not submit & unknown (count from parcel arrival warehouse) 2) Waybills "Pending payment" (count from Status Pending Payment) * Please forgive us for any inconvenience. Due to the high operating costs of the warehouse and limited storage space, the implementation of the warehousing service fee is to remind users to not ignore the package after the deadline, as extra fees will be charged. * Exclude special situation: warehouse holiday & etc | |
China Guangzhou Sea Shipment Small Parcel Normal & Sensitive Goods (East Malaysia-Sabah)
| Weight | ||
| 3kg & Above | First 3kg | RM39.00/3kg |
| Continue 1kg | RM12.00/1kg | |
| Round Up Unit | 1kg | |
| Duration | 30-45 Working Days | |
| Description | Actual weight or volumetric, whichever is higher. temporary support postcode 88000-88999 please refer customer service for other postcode | |
Add-on Service Fee (optional)
Pallet+Wooden Crate (Yiwu)
| No Fixed Fee | ||
| Description | 80 CM x 120 CM 140 CM x 150 CM | |
bubble wrap
| 1meter & Above | Every 1meter | RM3.00/1meter |
| Description | Minimum= RM 3 | |
Wooden Crate
| No Fixed Fee | ||
| Description | (length + height + width) / 3 =_CM x RM0.70 | |
fragile stickers
| 1piece & Above | Every 1piece | RM0.15/1piece |
| Description | 10 x 7.5 (CM) | |
Special Handling Fee
| Description | 1.0 In order to fulfill customer's request extra service on parcel handling, we offer the following basic additional services as below: I. Fragile sticker II. Wooden frame services III. Pallet + stretch film IV. Pallet + wooden frame v. Fiber bag / woven bag vi. Carton packed vii. Packing belt viii. Label sticker ** Special Note: Please refer to the “Service Fees” page for details of the charges. 2.0 In addition to the basic additional services above, we also offer other special services, please refer the following related service charges: i. System spelling or splitting; Standard Charges RM3.00 / per order ii. Replace/modify the shipping address; modify the shipping method Standard Charges Edit the shipping address when the package is haven't sent out/ ship out ; RM3.00/ per request If the parcel has been sent out/ ship out; Air freight; RM35.00/per order Sea Shipping; RM25.00/per order (this charges only apply to same state, for different state will extra charge) Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. iii. Items photo service; Standard Charges RM0.50 per picture, photo service may covers inner packaging photos or outer packaging photos RM5.00/per order; Limit up to 10 photos only Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. Iv. Request parcel return sent back to your merchant; Standard Charges RM5.00 processing fees + local delivery fee (depending on delivery method used / courier charges) Remarks: This service attached with one parcel return consignment note photo (while request return the parcel) v. Unpacking and removing sensitive goods; Standard Charges RM3.00 - RM5.00 / per request This service contains a photo captured for removed existing parcel item This service included: open the outer packaging according to the package you specify, then repackage all the items in the same order. If any items are sent less, our company will not handling any extra request on checking/ inspection. Remarks: Do not use this service for fragile products. **Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods; *** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements. | |
Other Fee(s)
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the packaged date. Please submit your product order 1 to 2 days in advance. [Sea Shipping] i. Free Warehouse Usage: 20 Days (per waybill) ii. Calculation of number of days: starts when the parcel is signed for receiving by the warehouse, item is confirmed to be received and has entered the warehouse management system in the Guangzhou warehouse. iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days). [Air Shipping] i. Free Warehouse Usage: 20 Days (per waybill) ii. Calculation of number of days: starts when the parcel is signed for receiving by the warehouse, item is confirmed to be received and has entered the warehouse management system in the Guangzhou warehouse. iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 35th day after storage, you will receive RM 15 storage fee (RM1 x 5 days) * Note: Parcel/waybills more than 60 days will be disposed without further compensation.. (Action taken: direct resale or handed over to resources for recycling and donation to charity). 1) Parcel do not submit & unknown (count from parcel arrival warehouse) 2) Waybills "Pending payment" (count from Status Pending Payment) * Please forgive us for any inconvenience. Due to the high operating costs of the warehouse and limited storage space, the implementation of the warehousing service fee is to remind users to not ignore the package after the deadline, as extra fees will be charged. * Exclude special situation: warehouse holiday & etc | |
