Delivery & Service Fee
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Delivery Fee
Thailand sea shiping big parcel to Sabah (Kota Kinabalu) Normal Goods (East Malaysia-Sabah)
| M3 | ||
| 0.3m3 | Every 0.3m3 | RM189.00/0.3m3 + RM212.00 |
| 0.4-0.5m3 | Every 0.1m3 | RM53.00/0.1m3 + RM212.00 |
| 0.6m3 & Above | Every 0.1m3 | RM84.40/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30+ Working Days | |
| Description | -Delivery to door is limited to the Ground Floor / Lobby only For postcode 88300,88450,88460,88000,88400,88200,89000 -Thailand warehouse working hour Mon - FRI: 8:30am - 4:30pm (Thailand hour) SAT: 9am - 12:30pm (Thailand hour) | |
Thailand sea shiping big parcel to Sabah (Kota Kinabalu) Sensitive Goods (East Malaysia-Sabah)
| M3 | ||
| 0.3m3 | Every 0.3m3 | RM221.00/0.3m3 + RM212.00 |
| 0.4-0.5m3 | Every 0.1m3 | RM58.00/0.1m3 + RM212.00 |
| 0.6m3 & Above | Every 0.1m3 | RM89.40/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30+ Working Days | |
| Description | -Delivery to door is limited to the Ground Floor / Lobby only For postcode 88300,88450,88460,88000,88400,88200,89000 -Thailand warehouse working hour Mon - FRI: 8:30am - 4:30pm (Thailand hour) SAT: 9am - 12:30pm (Thailand hour) | |
Thailand Sea Big Parcel-Sabah (Health & Beauty) Sensitive Goods (East Malaysia-Sabah)
| M3 | ||
| 0.3m3 | Every 0.3m3 | RM230.00/0.3m3 + RM212.00 |
| 0.4-0.5m3 | Every 0.1m3 | RM61.00/0.1m3 + RM212.00 |
| 0.6m3 & Above | Every 0.1m3 | RM92.40/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30++ Working Days | |
| Description | -All body products related to chemical ingredients including (skin care products, cosmetics, nail care products, soaps, shampoos, perfumes) and etc are all health & beauty. -If the customer give false declaration, the customs will confiscate it and not return it, our company is not responsible for any compensation costs. -Delivery to door is limited to the Ground Floor / Lobby only For postcode 88300,88450,88460,88000,88400,88200,89000 -Thailand warehouse working hour Mon - FRI: 8:30am - 4:30pm (Thailand hour) SAT: 9am - 12:30pm (Thailand hour) | |
Add-on Service Fee (optional)
Carton Box (Thailand)
| 1unit & Above | Every 1unit | RM10.00/1unit |
| Description | 53*29*37cm 40*30*30cm 50*40*40cm 45*45*45cm 35*35*35cm 50*35*30cm Warehouse depend on parcel in fit size boxes according to parcel size. In case of fit size boxes are used up, the warehouse will find boxes of close size to consolidate | |
Fragile Sticker (Thailand)
| 1piece & Above | Every 1piece | RM0.50/1piece |
| Description | 1 pcs x RM0.50 | |
Gunny Bag
| Description | (40”*56”) = RM 10 / pcs (20”*25") = RM 8 / pcs | |
Wooden Crate (Thailand)
| Description | (length x height x width) cm / 1,000,000 = ____m3 1m3 = RM457 | |
Thailand Take Photo Service
| 1piece & Above | Every 1piece | RM1.00/1piece |
| Description | Parcel photo service; Standard Charges RM1.00 per picture, photo service covers outer packaging photos only RM5.00/per order; Limit up to 10 photos only Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. **Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods; *** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements. | |
Outskirts Delivery Fees
| Description | Any parcels ship to i. Outskirts or less populated areas (e.g. Terengganu, Kelantan, Pahang etc.) ii. Highland areas (e.g. Cameron,Genting,Bukit Fraser etc.) iii. island areas (e.g. Langkawi, Pulau Tioman etc.) Additional cost will incurred, customer service will inform during delivery. | |
Other Fee(s)
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance. i. Free Warehouse Usage: 20 Days ii. Calculation number of day starts when the parcel is received by the warehouse iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days).. * Exclude special situation: warehouse holiday & etc | |
Thailand land shipping small parcel to East Malaysia Normal & Sensitive Goods (East Malaysia-Sabah)
| Weight | ||
| 5kg & Above | First 5kg | RM130.00/5kg |
| Continue 1kg | RM18.00/1kg | |
| Round Up Unit | 1kg | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 36-44+ Working Days | |
| Description | - Actual weight or volumetric weight, whichever is higher will be charged - Shipping fee calculate by each carton -clothes,shoes,bag -Thailand warehouse working hour Mon - FRI: 8:30am - 4:30pm (Thailand hour) SAT: 9am - 12:30pm (Thailand hour) | |
Add-on Service Fee (optional)
Carton Box (Thailand)
| 1unit & Above | Every 1unit | RM10.00/1unit |
| Description | 53*29*37cm 40*30*30cm 50*40*40cm 45*45*45cm 35*35*35cm 50*35*30cm Warehouse depend on parcel in fit size boxes according to parcel size. In case of fit size boxes are used up, the warehouse will find boxes of close size to consolidate | |
Fragile Sticker (Thailand)
| 1piece & Above | Every 1piece | RM0.50/1piece |
| Description | 1 pcs x RM0.50 | |
Gunny Bag
| Description | (40”*56”) = RM 10 / pcs (20”*25") = RM 8 / pcs | |
Wooden Crate (Thailand)
| Description | (length x height x width) cm / 1,000,000 = ____m3 1m3 = RM457 | |
Thailand Take Photo Service
| 1piece & Above | Every 1piece | RM1.00/1piece |
| Description | Parcel photo service; Standard Charges RM1.00 per picture, photo service covers outer packaging photos only RM5.00/per order; Limit up to 10 photos only Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. **Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods; *** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements. | |
Outskirts Delivery Fees
| Description | Any parcels ship to i. Outskirts or less populated areas (e.g. Terengganu, Kelantan, Pahang etc.) ii. Highland areas (e.g. Cameron,Genting,Bukit Fraser etc.) iii. island areas (e.g. Langkawi, Pulau Tioman etc.) Additional cost will incurred, customer service will inform during delivery. | |
Other Fee(s)
Small Parcel Packing Fee
| Parcel Quantity | ||
| 20unit & Above | First 20unit | RM0.00/20unit |
| Continue 1unit | RM1.00/1unit | |
| Round Up Unit | 1unit | |
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance. i. Free Warehouse Usage: 20 Days ii. Calculation number of day starts when the parcel is received by the warehouse iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days).. * Exclude special situation: warehouse holiday & etc | |
Thailand T&C:
1 Rejected items: weapon, medicine, live
stock (fish plant), white powder, fresh milk, liquor, soft drink. False
declaration client will be liable to customs penalty & confiscation and no
compensation from our company.
2 Poorly packed goods from suppliers, warehouse assistant will
automatically add on extra gunny bag or boxes for better packing condition, add
on packing charges will add on to the total shipping fees.
3 E-commerce courier delivery system shown received status but
the items not being signed received by our warehouse assistant, clients should
take own responsibility to check with seller’s courier company to confirm
parcels marking name and tracking number is correct being written and proof of
sign acknowledgment.
4 Thailand e-commerce courier company always wrongly write client’s marking name or incorrect tracking number given in the system, the mistake cause we unable to locate the parcels due to incorrect information,no compensation given if warehouse unable to locate the parcel. Client need to obtain parcel photo and check with seller to get the correct information to assist finding process.
5 Client need to furnish detail products
name in English for example long jeans pant, DVD-disc, pet foods for cat, car
bumper Toyota brand, long sleeve shirt
6.Parcels left at warehouse more than 60days do not ship out, will
be automatically disposed without any compensation.
