Delivery & Service Fee

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Delivery Fee

Thailand land shipping big parcel to Northern Normal Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM177.00/0.3m3
Continue 0.1m3RM49.00/0.1m3
1m3 & AboveEvery 0.1m3RM46.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration7-15 Working Days
Description-Coverage area included ( Penang, Kedah, Perlis,Perak)

- Delivery to door is limited to the Ground Floor / Lobby only

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Thailand land shipping big parcel to Northern Sensitive Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM209.00/0.3m3
Continue 0.1m3RM54.00/0.1m3
1m3 & AboveEvery 0.1m3RM51.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration7-15 Working Days
Description-Coverage area included ( Penang, Kedah, Perlis,Perak)

-Delivery to door is limited to the Ground Floor / Lobby only

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Thailand landing shipping big parcel to Central & Southern Normal Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM183.00/0.3m3
Continue 0.1m3RM51.00/0.1m3
1m3 & AboveEvery 0.1m3RM48.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration10-20 Working Days
Description- Coverage area included ( Selangor, kuala Lumpur, Putrajaya, Negeri Sembilan, Melaka, johor)

- Delivery to door is limited to the Ground Floor / Lobby only

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Thailand landing shipping big parcel to Central & Southern Sensitive Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM215.00/0.3m3
Continue 0.1m3RM56.00/0.1m3
1m3 & AboveEvery 0.1m3RM53.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration10-20 Working Days
Description- Coverage area included ( Selangor, kuala Lumpur, Putrajaya, Negeri Sembilan, Melaka, Johor)

- Delivery to door is limited to the Ground Floor / Lobby only

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Tailand land shipping big parcel to East Coast Normal Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM192.00/0.3m3
Continue 0.1m3RM54.00/0.1m3
1m3 & AboveFirst 0.1m3RM51.00/0.1m3
Continue 0.1m3RM52.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration15-25 Working Days
Description-Coverage area (Kelantan Terengganu Pahang)

-Delivery to door is limited to ground floor/ Lobby only
-Longer delivery duration for certain outskirts area

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Tailand land shipping big parcel to East Coast Sensitive Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM224.00/0.3m3
Continue 0.1m3RM59.00/0.1m3
1m3 & AboveEvery 0.1m3RM56.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration15-25 Working Days
Description-Coverage area (Kelantan Terengganu Pahang)

-Delivery to door is limited to ground floor/ Lobby only

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Thailand Land Big Parcel - Northern (Health & Beauty) Sensitive Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM209.00/0.3m3
Continue 0.1m3RM54.00/0.1m3
1m3 & AboveEvery 0.1m3RM51.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration7-15 Working Days
Description-All products related to chemical ingredients including (skin care products, cosmetics, nail care products, soaps, shampoos, perfumes) and etc are all health & beauty.
-If the customer give false declaration, the customs will confiscate it and not return it, our company is not responsible for any compensation costs.
-Coverage area included ( Penang, Kedah, Perlis,Perak)
-Delivery to door is limited to the Ground Floor / Lobby only

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Thailand Big Parcel-Central & Southern (Health & Beauty) Sensitive Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM215.00/0.3m3
Continue 0.1m3RM56.00/0.1m3
1m3 & AboveEvery 0.1m3RM53.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration7-15 Working Days
Description-All products related to chemical ingredients including (skin care products, cosmetics, nail care products, soaps, shampoos, perfumes) and etc are all health & beauty.
-If the customer give false declaration, the customs will confiscate it and not return it, our company is not responsible for any compensation costs.
- Coverage area included ( Selangor, kuala Lumpur, Putrajaya, Negeri Sembilan, Melaka, johor)
- Delivery to door is limited to the Ground Floor / Lobby only

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Thailand Land Big Parcel-East Coast(Health & Beauty) Sensitive Goods (West Malaysia)

M3
0.3-0.9m3First 0.3m3RM224.00/0.3m3
Continue 0.1m3RM59.00/0.1m3
1m3 & AboveEvery 0.1m3RM56.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 30kg
Duration7-15 Working Days
Description-All products related to chemical ingredients including (skin care products, cosmetics, nail care products, soaps, shampoos, perfumes) and etc are all health & beauty.
-If the customer give false declaration, the customs will confiscate it and not return it, our company is not responsible for any compensation costs.
-Coverage area (Kelantan Terengganu Pahang)
-Delivery to door is limited to ground floor/ Lobby only
-Longer delivery duration for certain outskirts area

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Add-on Service Fee (optional)

Carton Box (Thailand)

1unit & AboveEvery 1unitRM10.00/1unit
Description50*36*33 cm

Fragile Sticker (Thailand)

1piece & AboveEvery 1pieceRM0.50/1piece
Description1 pcs x RM0.50

Gunny Bag

Description(40”*56”) = RM 10 / pcs
(20”*25") = RM 8 / pcs

Wooden Crate (Thailand)

Description(length x height x width) cm / 1,000,000
= ____m3
1m3 = RM457

Thailand Take Photo Service

1piece & AboveEvery 1pieceRM1.00/1piece
DescriptionParcel photo service;
Standard Charges
RM1.00 per picture, photo service covers outer packaging photos only
RM5.00/per order; Limit up to 10 photos only
Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order.

**Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods;
*** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements.

Outskirts Delivery Fees

DescriptionAny parcels ship to
i. Outskirts or less populated areas (e.g. Terengganu, Kelantan, Pahang etc.)
ii. Highland areas (e.g. Cameron,Genting,Bukit Fraser etc.)
iii. island areas (e.g. Langkawi, Pulau Tioman etc.)

Additional cost will incurred, customer service will inform during delivery.

Other Fee(s)

storage fees

Total Storage Days
1 - 20 DaysFree of Charge
21Day & AboveEvery 1DayRM1.00/1Day
Round Up Unit1Day
DescriptionThe storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance.

i. Free Warehouse Usage: 20 Days
ii. Calculation number of day starts when the parcel is received by the warehouse
iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day.
iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days)..
* Exclude special situation: warehouse holiday & etc

Thailand land shipping small parcel to West Malaysia Normal Goods (West Malaysia)

Weight
5kg & AboveFirst 5kgRM45.00/5kg
Continue 1kgRM6.00/1kg
Round Up Unit1kg
Duration10-15 Working Days
Description- Actual weight or volumetric, whichever is higher.
- Any parcel request to be consolidated, warehouse will use a carton (with additional charge around RM8-RM10) or gunny bag (with additional charge around RM12-RM17) by default for repacking purpose.
-clothes

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Thailand Land Small Parcel - West Malaysia Sensitive Goods (West Malaysia)

Weight
5kg & AboveFirst 5kgRM60.00/5kg
Continue 1kgRM8.00/1kg
Round Up Unit1kg
Duration10-15 Working Days
Description-All products related to chemical ingredients including (skin care products, cosmetics, nail care products, soaps, shampoos, perfumes,motor/car spare part, food,amulet) and etc are all sensitive channel.
-If the customer give false declaration, the customs will confiscate it and not return it, our company is not responsible for any compensation costs.
- Actual weight or volumetric, whichever is higher.
- Any parcel request to be consolidated, warehouse will use a carton (with additional charge around RM8-RM10) or gunny bag (with additional charge around RM12-RM17) by default for repacking purpose.

-Thailand warehouse working hour
Mon - FRI: 8:30am - 4:30pm (Thailand hour)
SAT: 9am - 12:30pm (Thailand hour)

Add-on Service Fee (optional)

Carton Box (Thailand)

1unit & AboveEvery 1unitRM10.00/1unit
Description50*36*33 cm

Fragile Sticker (Thailand)

1piece & AboveEvery 1pieceRM0.50/1piece
Description1 pcs x RM0.50

Gunny Bag

Description(40”*56”) = RM 10 / pcs
(20”*25") = RM 8 / pcs

Wooden Crate (Thailand)

Description(length x height x width) cm / 1,000,000
= ____m3
1m3 = RM457

Thailand Take Photo Service

1piece & AboveEvery 1pieceRM1.00/1piece
DescriptionParcel photo service;
Standard Charges
RM1.00 per picture, photo service covers outer packaging photos only
RM5.00/per order; Limit up to 10 photos only
Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order.

**Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods;
*** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements.

Other Fee(s)

Small Parcel Packing Fee

Parcel Quantity
20unit & AboveFirst 20unitRM0.00/20unit
Continue 1unitRM1.00/1unit
Round Up Unit1unit

storage fees

Total Storage Days
1 - 20 DaysFree of Charge
21Day & AboveEvery 1DayRM1.00/1Day
Round Up Unit1Day
DescriptionThe storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance.

i. Free Warehouse Usage: 20 Days
ii. Calculation number of day starts when the parcel is received by the warehouse
iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day.
iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days)..
* Exclude special situation: warehouse holiday & etc

 Thailand T&C:

1 Rejected items: weapon, medicine, live stock (fish plant), white powder, fresh milk, liquor, soft drink. False declaration client will be liable to customs penalty & confiscation and no compensation from our company.

2 Poorly packed goods from suppliers, warehouse assistant will automatically add on extra gunny bag or boxes for better packing condition, add on packing charges will add on to the total shipping fees.

3 E-commerce courier delivery system shown received status but the items not being signed received by our warehouse assistant, clients should take own responsibility to check with seller’s courier company to confirm parcels marking name and tracking number is correct being written and proof of sign acknowledgment.

Thailand e-commerce courier company always wrongly write client’s marking name or incorrect tracking number given in the system,  the mistake cause we unable to locate the parcels due to incorrect information,no compensation given if warehouse unable to locate the parcel. Client need to obtain parcel photo and check with seller to get the correct information to assist finding process.

5 Client need to furnish detail products name in English for example long jeans pant, DVD-disc, pet foods for cat, car bumper Toyota brand, long sleeve shirt

6.Parcels left at warehouse more than 60days do not ship out, will be automatically disposed without any compensation.