Delivery & Service Fee

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Delivery Fee

GZ to West Malaysia -Single Parcel < 30kg (PARCEL HUB) Normal Goods (West Malaysia)

Weight
1-2kgEvery 1kgRM24.00/1kg
3-10kgEvery 1kgRM19.00/1kg
11-30kgEvery 1kgRM17.50/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration4-7 Working Days
DescriptionParcel Weight no exceed 30kgs
- Air Shipment calculation:
(a) Each single parcel side cannot exceed 150cmx80cmx80cm or cannot exceed 30kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel.
(b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight
(c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 .
(d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight
(e) length x width x height /6000cm

-China Air Freight: The air freight driver comes to the warehouse once a day to receive the goods, so the customer will check the shipping note number in the evening of the same day when the payment is made in the morning (before 3:00 noon). If you pay after 3pm on the same day, customer need to wait until the next day to see the shipping note number.

GZ to West Malaysia -Single Parcel < 30kg (PARCEL HUB) Sensitive Goods (West Malaysia)

Weight
1-2kgEvery 1kgRM25.50/1kg
3-10kgEvery 1kgRM20.50/1kg
11-30kgEvery 1kgRM20.00/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration4-7 Working Days
Description-Parcel weight no exceed 30kgs
- Air Shipment calculation:
(a) Each single parcel side cannot exceed 150cmx80cmx80cm or cannot exceed 30kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel.
(b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight
(c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 .
(d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight
(e) length x width x height /6000cm

-China Air Freight: The air freight driver comes to the warehouse once a day to receive the goods, so the customer will check the shipping note number in the evening of the same day when the payment is made in the morning (before 3:00 noon). If you pay after 3pm on the same day, customer need to wait until the next day to see the shipping note number.

China (GZ) to West Malaysia(GDEX) Normal Goods (West Malaysia)

Weight
1-2kgEvery 1kgRM27.50/1kg
3-10kgEvery 1kgRM19.00/1kg
11-25kgEvery 1kgRM17.50/1kg
26kg & AboveEvery 1kgRM19.00/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration3-5 Working Days
Description- Air Shipment calculation:
(a) Each parcel single side cannot exceed 150cmx80cmx80cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel.
(b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight
(c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 .
(d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight
(e) length x width x height /6000cm

-China Air Freight: The air freight driver comes to the warehouse once a day to receive the goods, so the customer will check the shipping note number in the evening of the same day when the payment is made in the morning (before 3:00 noon). If you pay after 3pm on the same day, customer need to wait until the next day to see the shipping note number.

China (GZ) to West Malaysia(GDEX) Sensitive Goods (West Malaysia)

Weight
1-2kgEvery 1kgRM31.00/1kg
3-10kgEvery 1kgRM22.50/1kg
11-25kgEvery 1kgRM22.00/1kg
26kg & AboveEvery 1kgRM22.50/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration3-5 Working Days
Description- Air Shipment calculation:
(a) Each parcel single side cannot exceed 150cmx80cmx80cm or cannot exceed 68kg, additional charges RM1/KG + RM100/parcel will be incurred for oversized parcel.
(b) Actual Weight Method: Difference of actual weight & volumetric weight ≤ 10kg, billing weight = Actual Weight
(c) Average Weight Method: Difference of actual weight & volumetric weight > 10kg, billing weight = (Actual Weight + Volumetric Weight) /2 .
(d) If actual weight is higher than (>) volumetric weight, billing weight will be based on actual weight
(e) length x width x height /6000cm

-China Air Freight: The air freight driver comes to the warehouse once a day to receive the goods, so the customer will check the shipping note number in the evening of the same day when the payment is made in the morning (before 3:00 noon). If you pay after 3pm on the same day, customer need to wait until the next day to see the shipping note number.

Add-on Service Fee (optional)

bubble wrap (China)

1meter & AboveEvery 1meterRM3.00/1meter
DescriptionMinimum= RM 3

Wooden Crate

No Fixed Fee
Description(length + height + width) / 3
=_CM x RM0.70

Pallet

No Fixed Fee
DescriptionSmall Pallet (120 cm x 120 cm ) = RM 84
Big Pallet (140 cm x 150 cm ) = RM 93

fragile stickers (GZ)

1piece & AboveEvery 1pieceRM0.15/1piece
Description10 x 7.5 (CM)

Carton Box (GZ)

Description30*32*42 (CM) = RM 5
37*55*40 (CM) = RM 7
48*65*43 (CM) = RM 9
warehouse will base on needs to select the carton box size

Pallet+Wooden Crate

No Fixed Fee
DescriptionSmall Pallet (120 cm x 120 cm ) = RM 156
Big Pallet (140 cm x 150 cm ) = RM 187
Pallet according cargo size = RM 218

Special Handling Fee

Description1. Combine 2 shipping order into 1 order or combine additional 1 parcel during ‘wait to weight’ status. (RM3 per request)
2. Add on additional parcel into wrapped parcels and repacking parcels ( RM10 per request) during “wait for payment “status
3. Changing delivery address, before shipped out from oversea RM3 per request.
4. Changing delivery address after shipped out from oversea, RM25 for sea shipping method , RM30 for air shipping method
5. Request warehouse to snap on parcel outside appearance pictures for your checking purpose.
6. Request parcels return to your supplier from oversea warehouse ( service change RM5 per request and all oversea courier fees send back to seller bear by customer )
7. Open and removing sensitive items from wrapped parcels and repacking. (RM10 per request)
8. Request to modify system to separate sensitive items from normal items. (rm3 per request)
9. Changing shipping method ( i.e : air shipping change to sea shipping) ( RM3 per request)

Other Fee(s)

storage fees

Total Storage Days
1 - 20 DaysFree of Charge
21Day & AboveEvery 1DayRM1.00/1Day
Round Up Unit1Day
DescriptionThe storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance.

i. Free Warehouse Usage: 20 Days
ii. Calculation number of day starts when the parcel is received by the warehouse
iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day.
iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days)..
* Exclude special situation: warehouse holiday & etc

China (Guangzhou) Big Parcel to (Central region) Normal Goods (West Malaysia)

M3
0.3-0.4m3First 0.3m3RM172.00/0.3m3
Continue 0.1m3RM54.50/0.1m3
0.5-2.9m3Every 0.1m3RM53.00/0.1m3
3-4.9m3Every 0.1m3RM52.00/0.1m3
5-9.9m3Every 0.1m3RM51.00/0.1m3
10m3 & AboveEvery 0.1m3RM50.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 40kg
Duration16-22 Working Days
Description- Coverage area included (Selangor, kuala Lumpur, Putrajaya)
- Delivery to door is limited to the Ground Floor / Lobby only
- Battery goods need to ask customer service before send

China (Guangzhou) Big Parcel to (Central region) Sensitive Goods (West Malaysia)

M3
0.3-0.4m3First 0.3m3RM187.00/0.3m3
Continue 0.1m3RM59.50/0.1m3
0.5-2.9m3Every 0.1m3RM58.00/0.1m3
3-4.9m3Every 0.1m3RM57.00/0.1m3
5-9.9m3Every 0.1m3RM56.00/0.1m3
10m3 & AboveEvery 0.1m3RM55.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 40kg
Duration16-22 Working Days
Description- Coverage area included (Selangor, kuala Lumpur, Putrajaya)
- Delivery to door is limited to the Ground Floor / Lobby only
- Battery goods need to ask customer service before send

China (GZ) big parcel to (Northern, Southern) Normal Goods (West Malaysia)

M3
0.3-0.4m3First 0.3m3RM175.00/0.3m3
Continue 0.1m3RM55.50/0.1m3
0.5-2.9m3Every 0.1m3RM54.00/0.1m3
3-4.9m3Every 0.1m3RM53.00/0.1m3
5-9.9m3Every 0.1m3RM52.00/0.1m3
10m3 & AboveEvery 0.1m3RM51.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 40kg
Duration18-25 Working Days
Description- Coverage area included (Penang, Kedah, Perlis, Perak, Negeri Sembilan, Melaka, johor)
- Delivery to door is limited to the Ground Floor / Lobby only
- Battery goods need to ask customer service before send

China (GZ) big parcel to (Northern, Southern) Sensitive Goods (West Malaysia)

M3
0.3-0.4m3First 0.3m3RM190.00/0.3m3
Continue 0.1m3RM60.50/0.1m3
0.5-2.9m3Every 0.1m3RM59.00/0.1m3
3-4.9m3Every 0.1m3RM58.00/0.1m3
5-9.9m3Every 0.1m3RM57.00/0.1m3
10m3 & AboveEvery 0.1m3RM56.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 40kg
Duration18-25 Working Days
Description- Coverage area included (Penang, Kedah, Perlis, Perak, Negeri Sembilan, Melaka, johor)
- Delivery to door is limited to the Ground Floor / Lobby only
- Battery goods need to ask customer service before send

China (Guangzhou) big parcel to (East Coast) Normal Goods (West Malaysia)

M3
0.3-0.4m3First 0.3m3RM181.00/0.3m3
Continue 0.1m3RM57.50/0.1m3
0.5-2.9m3Every 0.1m3RM56.00/0.1m3
3-4.9m3Every 0.1m3RM55.00/0.1m3
5-9.9m3Every 0.1m3RM54.00/0.1m3
10m3 & AboveEvery 0.1m3RM53.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 40kg
Duration25-35 Working Days
Description- Coverage area included (Kelantan, Terengganu, Pahang)
- Delivery to door is limited to the Ground Floor / Lobby only
- Battery goods need to ask customer service before send

China (Guangzhou) big parcel to (East Coast) Sensitive Goods (West Malaysia)

M3
0.3-0.4m3First 0.3m3RM196.00/0.3m3
Continue 0.1m3RM62.50/0.1m3
0.5-2.9m3Every 0.1m3RM61.00/0.1m3
3-4.9m3Every 0.1m3RM60.00/0.1m3
5-9.9m3Every 0.1m3RM59.00/0.1m3
10m3 & AboveEvery 0.1m3RM58.00/0.1m3
Round Up Unit0.1m3
0.1m3 can contain up to 40kg
Duration25-35 Working Days
Description- Coverage area included (Kelantan, Terengganu, Pahang)
- Delivery to door is limited to the Ground Floor / Lobby only
- Battery goods need to ask customer service before send

Add-on Service Fee (optional)

bubble wrap (China)

1meter & AboveEvery 1meterRM3.00/1meter
DescriptionMinimum= RM 3

Wooden Crate

No Fixed Fee
Description(length + height + width) / 3
=_CM x RM0.70

fragile stickers (GZ)

1piece & AboveEvery 1pieceRM0.15/1piece
Description10 x 7.5 (CM)

Pallet+Stretch Film

No Fixed Fee
DescriptionSmall Pallet (120 cm x 120 cm ) = RM 84
Big Pallet (140 cm x 150 cm ) = RM 93

Carton Box (GZ)

Description30*32*42 (CM) = RM 5
37*55*40 (CM) = RM 7
48*65*43 (CM) = RM 9
warehouse will base on needs to select the carton box size

Pallet+Wooden Crate

No Fixed Fee
DescriptionSmall Pallet (120 cm x 120 cm ) = RM 156
Big Pallet (140 cm x 150 cm ) = RM 187
Pallet according cargo size = RM 218

Special Handling Fee

Description1. Combine 2 shipping order into 1 order or combine additional 1 parcel during ‘wait to weight’ status. (RM3 per request)
2. Add on additional parcel into wrapped parcels and repacking parcels ( RM10 per request) during “wait for payment “status
3. Changing delivery address, before shipped out from oversea RM3 per request.
4. Changing delivery address after shipped out from oversea, RM25 for sea shipping method , RM30 for air shipping method
5. Request warehouse to snap on parcel outside appearance pictures for your checking purpose.
6. Request parcels return to your supplier from oversea warehouse ( service change RM5 per request and all oversea courier fees send back to seller bear by customer )
7. Open and removing sensitive items from wrapped parcels and repacking. (RM10 per request)
8. Request to modify system to separate sensitive items from normal items. (rm3 per request)
9. Changing shipping method ( i.e : air shipping change to sea shipping) ( RM3 per request)

Outskirts Delivery Fees

DescriptionAny parcels ship to
i. Outskirts or less populated areas (e.g. Terengganu, Kelantan, Pahang etc.)
ii. Highland areas (e.g. Cameron,Genting,Bukit Fraser etc.)
iii. island areas (e.g. Langkawi, Pulau Tioman etc.)

Additional cost will incurred, customer service will inform during delivery.

Other Fee(s)

storage fees

Total Storage Days
1 - 20 DaysFree of Charge
21Day & AboveEvery 1DayRM1.00/1Day
Round Up Unit1Day
DescriptionThe storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance.

i. Free Warehouse Usage: 20 Days
ii. Calculation number of day starts when the parcel is received by the warehouse
iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day.
iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days)..
* Exclude special situation: warehouse holiday & etc

China (Guangzhou) sea shipping small parcel Normal & Sensitive Goods (West Malaysia)

Weight
3kg & AboveFirst 3kgRM26.00/3kg
Continue 1kgRM5.00/1kg
Round Up Unit1kg
Duration16-22 Working Days
DescriptionActual weight or volumetric, whichever is higher
length x width x height /6000cm

Add-on Service Fee (optional)

bubble wrap (China)

1meter & AboveEvery 1meterRM3.00/1meter
DescriptionMinimum= RM 3

Wooden Crate

No Fixed Fee
Description(length + height + width) / 3
=_CM x RM0.70

fragile stickers (GZ)

1piece & AboveEvery 1pieceRM0.15/1piece
Description10 x 7.5 (CM)

Pallet+Stretch Film

No Fixed Fee
DescriptionSmall Pallet (120 cm x 120 cm ) = RM 84
Big Pallet (140 cm x 150 cm ) = RM 93

Carton Box (GZ)

Description30*32*42 (CM) = RM 5
37*55*40 (CM) = RM 7
48*65*43 (CM) = RM 9
warehouse will base on needs to select the carton box size

Pallet+Wooden Crate

No Fixed Fee
DescriptionSmall Pallet (120 cm x 120 cm ) = RM 156
Big Pallet (140 cm x 150 cm ) = RM 187
Pallet according cargo size = RM 218

Special Handling Fee

Description1. Combine 2 shipping order into 1 order or combine additional 1 parcel during ‘wait to weight’ status. (RM3 per request)
2. Add on additional parcel into wrapped parcels and repacking parcels ( RM10 per request) during “wait for payment “status
3. Changing delivery address, before shipped out from oversea RM3 per request.
4. Changing delivery address after shipped out from oversea, RM25 for sea shipping method , RM30 for air shipping method
5. Request warehouse to snap on parcel outside appearance pictures for your checking purpose.
6. Request parcels return to your supplier from oversea warehouse ( service change RM5 per request and all oversea courier fees send back to seller bear by customer )
7. Open and removing sensitive items from wrapped parcels and repacking. (RM10 per request)
8. Request to modify system to separate sensitive items from normal items. (rm3 per request)
9. Changing shipping method ( i.e : air shipping change to sea shipping) ( RM3 per request)

Outskirts Delivery Fees

DescriptionAny parcels ship to
i. Outskirts or less populated areas (e.g. Terengganu, Kelantan, Pahang etc.)
ii. Highland areas (e.g. Cameron,Genting,Bukit Fraser etc.)
iii. island areas (e.g. Langkawi, Pulau Tioman etc.)

Additional cost will incurred, customer service will inform during delivery.

Other Fee(s)

Small Parcel Packing Fee

Parcel Quantity
20unit & AboveFirst 20unitRM0.00/20unit
Continue 1unitRM1.00/1unit
Round Up Unit1unit

storage fees

Total Storage Days
1 - 20 DaysFree of Charge
21Day & AboveEvery 1DayRM1.00/1Day
Round Up Unit1Day
DescriptionThe storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance.

i. Free Warehouse Usage: 20 Days
ii. Calculation number of day starts when the parcel is received by the warehouse
iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day.
iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days)..
* Exclude special situation: warehouse holiday & etc
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Term & Conditions

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**More Term & Conditions refer to ***




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