Delivery & Service Fee
Deliver from to
Delivery Fee
Thailand sea shipping big parcel to Sarawak (Kuching) Normal Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.3m3 | Every 0.3m3 | RM190.00/0.3m3 + RM202.00 |
| 0.4-0.5m3 | Every 0.1m3 | RM49.00/0.1m3 + RM202.00 |
| 0.6m3 & Above | Every 0.1m3 | RM75.90/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 35kg | ||
| Duration | 30-45 Working Days | |
| Description | -Delivery to door is limited to the Ground Floor / Lobby only For postcode 93050,93200,93250,93350,94000,94600 | |
Thailand sea shipping big parcel to Sarawak (Kuching) Sensitive Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.3m3 | Every 0.3m3 | RM237.00/0.3m3 + RM202.00 |
| 0.4-0.5m3 | Every 0.1m3 | RM59.00/0.1m3 + RM202.00 |
| 0.6m3 & Above | Every 0.1m3 | RM85.90/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 35kg | ||
| Duration | 30-45 Working Days | |
| Description | -Delivery to door is limited to the Ground Floor / Lobby only For postcode 93050,93200,93250,93350,94000,94600 | |
Thailand Sea Big Parcel -Sarawak(Health & Beauty) Sensitive Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.3m3 | Every 0.3m3 | RM243.00/0.3m3 + RM202.00 |
| 0.4-0.5m3 | Every 0.1m3 | RM61.00/0.1m3 + RM202.00 |
| 0.6m3 & Above | Every 0.1m3 | RM90.40/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 35kg | ||
| Duration | 30-45 Working Days | |
| Description | -All body products related to chemical ingredients including (skin care products, cosmetics, nail care products, soaps, shampoos, perfumes) and etc are all health & beauty. -If the customer give false declaration, the customs will confiscate it and not return it, our company is not responsible for any compensation costs. -Delivery to door is limited to the Ground Floor / Lobby only -For postcode 93050,93200,93250,93350,94000,94600 | |
Thailand sea shipping big parcel to Sarawak (Sibu) ✘ Sensitive Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.3m3 | Every 0.3m3 | RM220.00/0.3m3 + RM197.00 |
| 0.4-0.5m3 | Every 0.1m3 | RM59.00/0.1m3 + RM205.00 |
| 0.6m3 & Above | Every 0.1m3 | RM88.40/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 30kg | ||
| Duration | 36-44+ Working Days | |
| Description | -Delivery to door is limited to the Ground Floor / Lobby only | |
Thailand sea shipping big parcel to Sarawak (Sibu) ✘ Normal Goods (East Malaysia-Sarawak)
| M3 | ||
| 0.3m3 | Every 0.3m3 | RM190.00/0.3m3 + RM197.00 |
| 0.4-0.5m3 | Every 0.1m3 | RM49.00/0.1m3 + RM197.00 |
| 0.6m3 & Above | Every 0.1m3 | RM77.90/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 30kg | ||
| Duration | 36-44+ Working Days | |
| Description | -Delivery to door is limited to the Ground Floor / Lobby only | |
Add-on Service Fee (optional)
Carton Box (Thailand)
| 1unit & Above | Every 1unit | RM10.00/1unit |
| Description | 45*45*45 30*30*30 40*30*30 50*40*40 Warehouse depend on parcel in fit size boxes according to parcel size. In case of fit size boxes are used up, the warehouse will find boxes of close size to consolidate | |
Fragile Sticker (Thailand)
| 1piece & Above | Every 1piece | RM0.50/1piece |
| Description | 1 pcs x RM0.50 | |
Wooden Crate (Thailand)
| Description | (length x height x width) cm / 1,000,000 = ____m3 1m3 = RM457 | |
Gunny Bag
| Description | (40”*56”) = RM 10 / pcs (20”*25") = RM 8 / pcs | |
Thailand Take Photo Service
| 1piece & Above | Every 1piece | RM1.00/1piece |
| Description | Parcel photo service; Standard Charges RM1.00 per picture, photo service covers outer packaging photos only RM5.00/per order; Limit up to 10 photos only Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. **Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods; *** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements. | |
Outskirts Delivery Fees
| Description | Any parcels ship to i. Outskirts or less populated areas (e.g. Terengganu, Kelantan, Pahang etc.) ii. Highland areas (e.g. Cameron,Genting,Bukit Fraser etc.) iii. island areas (e.g. Langkawi, Pulau Tioman etc.) Additional cost will incurred, customer service will inform during delivery. | |
Other Fee(s)
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance. i. Free Warehouse Usage: 20 Days ii. Calculation number of day starts when the parcel is received by the warehouse iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days).. * Exclude special situation: warehouse holiday & etc | |
Thailand to East Malaysia Normal & Sensitive Goods (East Malaysia-Sarawak)
| Weight | ||
| 3kg & Above | First 3kg | RM105.00/3kg |
| Continue 1kg | RM15.00/1kg | |
| Round Up Unit | 1kg | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 36-44+ Working Days | |
| Description | - Actual weight or volumetric weight, whichever is higher will be charged - Any parcel to be consolidated, warehouse will use a carton (with additional charge around RM10-RM12) or gunny bag (with additional charge around RM10-RM17) by default for repacking purpose. - length x width x height /5000cm - shipping fee calculate by each carton - Actual weight or volumetric weight, whichever is higher will be charged - Shipping fee calculate by each carton - Kuching Town Area -Thailand warehouse working hour Mon - FRI: 8:30am - 4:30pm (Thailand hour) SAT: 9am - 12:30pm (Thailand hour) | |
Thailand - East Malaysia (Outskirt) Normal & Sensitive Goods (East Malaysia-Sarawak)
| Weight | ||
| 3kg & Above | First 3kg | RM105.00/3kg |
| Continue 1kg | RM18.00/1kg | |
| Round Up Unit | 1kg | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 30-35 Working Days | |
| Description | - Actual weight or volumetric weight, whichever is higher will be charged - Any parcel to be consolidated, warehouse will use a carton (with additional charge around RM10-RM12) or gunny bag (with additional charge around RM10-RM17) by default for repacking purpose. - length x width x height /5000cm - shipping fee calculate by each carton - Kuching Outskirt Area -Thailand warehouse working hour Mon - FRI: 8:30am - 4:30pm (Thailand hour) SAT: 9am - 12:30pm (Thailand hour) | |
Add-on Service Fee (optional)
Carton Box (Thailand)
| 1unit & Above | Every 1unit | RM10.00/1unit |
| Description | 45*45*45 30*30*30 40*30*30 50*40*40 Warehouse depend on parcel in fit size boxes according to parcel size. In case of fit size boxes are used up, the warehouse will find boxes of close size to consolidate | |
Fragile Sticker (Thailand)
| 1piece & Above | Every 1piece | RM0.50/1piece |
| Description | 1 pcs x RM0.50 | |
Gunny Bag
| Description | (40”*56”) = RM 10 / pcs (20”*25") = RM 8 / pcs | |
Wooden Crate
| No Fixed Fee | ||
| Description | (length + height + width) / 3 =_CM x RM0.70 | |
Wooden Crate (Thailand)
| Description | (length x height x width) cm / 1,000,000 = ____m3 1m3 = RM457 | |
Special Handling Fee
| Description | 1. Combine 2 shipping order into 1 order or combine additional 1 parcel during ‘wait to weight’ status. (RM3 per request) 2. Add on additional parcel into wrapped parcels and repacking parcels ( RM10 per request) during “wait for payment “status 3. Changing delivery address, before shipped out from oversea RM3 per request. 4. Changing delivery address after shipped out from oversea, RM25 for sea shipping method , RM30 for air shipping method 5. Request warehouse to snap on parcel outside appearance pictures for your checking purpose. 6. Request parcels return to your supplier from oversea warehouse ( service change RM5 per request and all oversea courier fees send back to seller bear by customer ) 7. Open and removing sensitive items from wrapped parcels and repacking. (RM10 per request) 8. Request to modify system to separate sensitive items from normal items. (rm3 per request) 9. Changing shipping method ( i.e : air shipping change to sea shipping) ( RM3 per request) | |
Thailand Take Photo Service
| 1piece & Above | Every 1piece | RM1.00/1piece |
| Description | Parcel photo service; Standard Charges RM1.00 per picture, photo service covers outer packaging photos only RM5.00/per order; Limit up to 10 photos only Remarks: This requirement can be requested by phone call to our customer service or writing a note/description when submitting an order. **Reminder: Once your request as above parcel handling processing (if any), we not bear responsible for any lost case or damage to the goods after you receive the goods; *** Special Note: If you need the above special services or other services, you may content our customer service. We will calculate the fee accordingly, all the request will only perform after obtaining your consent/ agreements. | |
Outskirts Delivery Fees
| Description | Any parcels ship to i. Outskirts or less populated areas (e.g. Terengganu, Kelantan, Pahang etc.) ii. Highland areas (e.g. Cameron,Genting,Bukit Fraser etc.) iii. island areas (e.g. Langkawi, Pulau Tioman etc.) Additional cost will incurred, customer service will inform during delivery. | |
Other Fee(s)
Small Parcel Packing Fee
| Parcel Quantity | ||
| 20unit & Above | First 20unit | RM0.00/20unit |
| Continue 1unit | RM1.00/1unit | |
| Round Up Unit | 1unit | |
storage fees
| Total Storage Days | ||
| 1 - 20 Days | Free of Charge | |
| 21Day & Above | Every 1Day | RM1.00/1Day |
| Round Up Unit | 1Day | |
| Description | The storage fee is calculated based on the stock in date until the complete packing date. Please submit your product order 1 to 2 days in advance. i. Free Warehouse Usage: 20 Days ii. Calculation number of day starts when the parcel is received by the warehouse iii. Calculation of charges: Starts when it is more than 20 days after being stored and weighed in the warehouse. Each product order (consignment no.) = RM1.00/ day. iv. For example: If you require shipping on the 40th day after storage, you will receive a RM20 storage fee (RM1 x 10 days).. * Exclude special situation: warehouse holiday & etc | |
Thailand T&C:
1 Rejected items: weapon, medicine, live
stock (fish plant), white powder, fresh milk, liquor, soft drink. False
declaration client will be liable to customs penalty & confiscation and no
compensation from our company.
2 Poorly packed goods from suppliers, warehouse assistant will
automatically add on extra gunny bag or boxes for better packing condition, add
on packing charges will add on to the total shipping fees.
3 E-commerce courier delivery system shown received status but
the items not being signed received by our warehouse assistant, clients should
take own responsibility to check with seller’s courier company to confirm
parcels marking name and tracking number is correct being written and proof of
sign acknowledgement.
4 Upon receiving parcels our warehouse assistant will scan bar code on every parcel to stock in parcel. Thailand e-commerce courier company always wrongly write client’s marking name or incorrect tracking number given in the system, hence, the mistake cause we unable to locate the parcels due to incorrect information, no compensation given if warehouse unable to locate the parcel. Client need to request photo of delivery consignment and parcel photo from courier company for better finding process.
5 Client need to furnish detail products
name in English for example long jeans pant, DVD-disc, pet foods for cat, car
bumper Toyota brand, long sleeve shirt
6 Parcels left at warehouse more than 60days do not ship out, will be automatically disposed without any compensation.
7 Any parcel to be consolidated, warehouse will use a carton (with additional charge around RM10-RM12) or gunny bag (with additional charge around RM10-RM17) by default for repacking purpose.
