Delivery & Service Fee
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Delivery Fee
Malaysia To China (Personal Parcel) Product value below RM1000 Normal Goods (China)
| Weight | ||
| 1kg & Above | Every 1kg | RM45.00/1kg |
| Round Up Unit | 1kg | |
| Duration | 7-15 Working Days | |
| Description | *Need to upload front and back photos of recipient IC *Volumetric Weight calculation: length * width * height / 5000 *The value of product does not exceed RM200 Infant Formula Milk Powder Below 1.92kg, Adult milk powder 5 items, Food product 8 items, Health Products 5-6 items, Bed Textiles 1 items, Toiletries 3-5 items, Stationery / Toys 2-3 items | |
Malaysia to China(Light Luxury)Product Value below RM1000 Sensitive Goods (China)
| Weight | ||
| 1kg & Above | Every 1kg | RM55.00/1kg |
| Round Up Unit | 1kg | |
| Duration | 7-15 Working Days | |
| Description | Underwear, T-shirts, skirt pants, outer pants, jeans, outerwear【4 items】 hats, gloves, socks【6 items】 Lipstick, mask, sunscreen, eye shadow, mascara, eyebrow pen【3 bottles / 1 set】 Eye cream, face cream, perfume, serum (ELIZABETH ARDEN , KIEHLS , SHISEIDO, LANCOME, CLINIQUE, ESTEE LAUDER, etc.)【1 bottles / 1 set】 Handbags, shoulder bags, chest bags (limited to second- and third-tier brands)【1 item】 Wallets, card holders (limited to second- and third-tier brands)【2 items】 Belts (limited to second- and third-tier brands)【1 item】 Electronic digital products and accessories (electronic game consoles, ear thermometers, headphones, small speakers, etc.)【1 个】 Small appliances【1 个】 Adult sports shoes, leather shoes, long boots, snow boots, casual shoes and canvas shoes【1 pair】 Adult sandals, slippers, children's footwear【2 pairs】 Glasses【1 pair】 Low-priced watches, children's watches, electronic watches, etc. (excluding mechanical watches)【1 item】 Accessories (necklaces, bracelets, necklaces, bracelets, rings, earrings) (first-tier items are not accepted)【1 item】 | |
Malaysia to China (high- end brand) Sensitive Goods (China)
| Weight | ||
| 1kg & Above | Every 1kg | RM75.00/1kg |
| Round Up Unit | 1kg | |
| Duration | 7-21 Working Days | |
| Description | *High-end brand items *1 item per parcel *Parcel value not more than RM2000 *Volumetric Weight calculation: length * width * height / 5000 | |
Malaysia to China (Shoes) Sensitive Goods Sensitive Goods (China)
| Weight | ||
| 1kg & Above | Every 1kg | RM160.00/1kg |
| Round Up Unit | 1kg | |
| Duration | 7-15 Working Days | |
| Description | Shipping fees charged by one pair *The volume weight cannot exceed 3kg, the volume weight calculation: height x width x length cm/5000 | |
Malaysia to China (Special Goods) Sensitive Goods (China) Sensitive Goods (China)
| Weight | ||
| 1kg & Above | Every 1kg | RM50.00/1kg |
| Round Up Unit | 1kg | |
| Duration | 7-21 Working Days | |
| Description | -Moving Luggage (Old Clothes, Old Bedding, Old Books) - 30 items -Sea Cucumber - 2 boxes no more than 1000g -Fish Maw - 4 boxes no more than 2000g -Pet milk powder - no more than 4000g *Volumetric Weight calculation: length * width * height / 5000 | |
Malaysia to China (BIG PARCEL) Normal Goods (China)
| Weight | ||
| 5kg & Above | First 5kg | RM500.00/5kg |
| Continue 1kg | RM100.00/1kg | |
| Round Up Unit | 1kg | |
| Duration | 7-21 Working Days | |
| Description | *Minimum bulk weight is 5kg, no maximum weight limit. *A complete listing is required, including product name, quantity and price. *Shipping costs included customs clearance and taxes. *Volumetric Weight calculation: length * width * height / 5000 *Compensation for parcel lost: Maximum RM200. *Insurance- 4% of parcel value, Maximum coverage RM1000. | |
Logistics inquiries
After the package is cleared, it will be transferred by domestic express.
For the international tracking number, you can check the logistics information on the GIMworld official website.
Product declaration
⚠️ All import and export goods must be filled in the name of the goods in a standardized manner, and they must be brand new and have regular packaging, and the price of the goods must be truthfully declared.
⚠️ Do not hide any items in other items without declaring them. Items can be clearly seen through the scanning machine.
⚠️ Warehouse personnel will open the box for inspection, and if any products or contraband that do not meet the specifications are found inside, they will be returned or reported to the police.
⚠️ False declarations will also cause your goods to face risks such as customs clearance delays, customs detention, and fines.
⚠️ You shall be responsible for the violation of relevant laws and regulations due to false/low-declaration of the value of the goods.
⚠️ If it causes losses to our company, our company reserves the right to pursue relevant responsibilities from you
⚠️ If the returned item is not passed due to customs clearance, the customer will bear the cost of the return and will be reimbursed accordingly.
Insurance and Claims
Our company will not be responsible for any loss compensation caused by delay in customs clearance.
1️⃣ Lost package: 3 times the shipping fee
2️⃣ Damaged packages: shipping fee/quantity of package contents x damaged quantity x 3 times. For example: RM32 / 6 pieces x 3 pieces damaged x 3 times = Compensation RM48
3️⃣Fragile goods: No compensation for fragile goods; fragile goods and goods that are easy to be crushed and damaged should be packed by the customer.
4️⃣Insurance fee: An insurance fee of 3% of the value of the package must be purchased separately. The loss of goods will be compensated up to RM1000 according to the product value (the shipping fee will not be returned).
❌ Prohibited items❌
Weapons and ammunition and simulated weapons
General Administration of Customs of the People's Republic of China
"Regulations of the Customs of the People's Republic of China on the Supervision of Inbound and Outbound Express Mail"
Order No. 147 of the General Administration of Customs
According to Article 22 of the "Regulations of the Customs of the People's Republic of China on the Supervision of Inbound and Outbound Express Mail" revised by the General Administration of Customs of China, the parcel entering the mainland of China needs to provide the recipient's identity card (color) and other relevant information to the customs after inspection by the customs. information.
Go to the official website of the General Administration of Customs of the People's Republic of China
GIMworld Service Commitment:
Precautions for uploading ID card：
1️⃣ All credential information is encrypted and stored2️⃣ Please use the second-generation ID card or temporary ID card within the validity period
3️⃣ Please ensure that the front and back of the ID card are clearly visible and there is no redundant background
4️⃣ ID card image format is .JPEG, .JPG, .PNG
5️⃣ Please ensure that the image size is less than 1M to ensure upload speed
